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Practical AI, built for the way your business actually works.

AI Development & AI Automation

AI assistants, document processing and automated workflows that handle the repetitive, judgement-heavy work in your business, with people staying in control.

Overview

What it is

We design and build AI solutions around specific business problems rather than the hype. That means assistants that answer customer and staff questions from your own documents, systems that read and extract information from invoices, forms and emails, and automations that triage requests, draft replies and move data between the tools you already use. Every build is grounded in your data, tested against clear success criteria, and delivered with guardrails and human review where it matters.

Who it’s for

Business owners and teams who spend hours on repetitive tasks, answer the same questions daily, or sit on documents and data that should be working harder for them.

Tools we use

OpenAI & Anthropic APIsPythonNode.jsGoogle Apps ScriptZapier / MakeVector search
Benefits

What you get out of it

Hours back every week

Routine triage, drafting, data entry and reporting run automatically, so your team focuses on customers.

Grounded in your business

Assistants answer from your own documents and systems, not generic guesses.

People stay in control

Confidence thresholds, review steps and clear logs mean nothing important happens without a human.

Works with your tools

Connected to your email, spreadsheets, CRM and website rather than replacing them.

Process

How we approach it

1

Discovery call

A short call to understand your business, the problem and what a good result looks like.

2

Scope and quote

A written work order with deliverables, timeline and price. Nothing starts until you approve it.

3

Build in stages

We build in visible increments with regular check-ins, so there are no surprises.

4

Review and refine

You test the result; revisions within the agreed scope are included.

5

Handover and support

Documentation, a walkthrough, and the option of ongoing support afterwards.

Deliverables

What we hand over

AI use-case assessment and a prioritised plan
Working AI assistant, document pipeline or automation
Integrations with your email, Sheets, CRM or website
Guardrails, human-review steps and activity logs
Documentation, walkthrough and a handover session
FAQ

AI Development & AI Automation — questions

Common questions about this service.

No. Many high-value AI solutions work from the documents and records you already have, such as help articles, policies, past emails or a product catalogue. We assess what you have and design around it.

Still have questions? Talk to our team.

Have a project that needs doing?

Tell us what you need. You get a written quote and a delivery date within one business day, and on small jobs you pay only after you see the result.